Session replay

Watch the visit.
Not the bug report.

See what a visitor saw, clicked, and typed, with console logs and errors on the same timeline. On desktop and on mobile.

Desktop
TypeError
Mobile
INP 648 ms
00:00 / 00:00

Two real recordings of a demo shop, replayed in your browser. Drag the timeline to see for yourself.

From “it doesn’t work”
to the second it broke

Find the session, jump to the moment, and give your team something they can watch.

Signals

Skip to the part that matters

Rage clicks, errors, and poor web vitals are marked on the timeline. Skip the idle stretches and a ten minute visit takes a minute to review.

Errors

Every error comes with a recording

Open an error and watch the session it happened in, right where it was thrown. You see the steps to reproduce instead of asking for them.

#7F3A2C7 events · 1 session

TypeError: Cannot read properties of undefined (reading 'percentOff')

at applyDiscount (checkout.js:214:31)

Session replay
Replays the seconds around the error

Privacy

Recorded with care

Personal data is masked automatically. You choose how long recordings are kept, and you can delete them whenever you want.

Around the recording

More than a video.
The whole session.

A recording shows what happened. The data beside it shows why, and it all follows the playhead.

Activity timeline
Page views, clicks, and inputs in the order they happened. Click one to jump to it.
Console and network
Logs and requests with status and timing, next to the moment they happened.
Web vitals
A slow interaction is marked on the timeline, so you can see what the visitor was doing.
AI summaries
A short write-up of what the visitor did and where they struggled, before you press play.
Collections
Save sessions by hand, or let a filter collect every visit with an error or rage clicks.
Comments and links
Comment on a moment, or copy a link that opens the recording at that second.

Stop guessing what happened

Turn on session replays in your project settings and watch the next visit, with the errors and logs that came with it.